- What is web hosting?
Web hosting gives you the facility to publish your web pages onto the internet, and allow visitors to access your site from a domain name such as yourdomain.com. We also provide (UNLIMITED) email service, so you can accept email at your domain name and collect it from an email program such as Microsoft Outlook Express.
[Back to top]
- Will I need web hosting?
Yes, If you intend on having a domain name (IE: yourdomain.com) and publishing
web pages to it for the world to view.
[Back to top]
- How long does it take for my hosting account to be setup?
Your web hosting account will be setup and ready
to use within 24 hours. *Pending the status of your domain name servers.
[Back to top]
- What does this, ------------------, term mean?
If the term you are inquiring about is a web hosting option, then on the item
on the hosting plans page
to get a definition. If you are inquiring about any other terms, please contact
us.
[Back to top]
- What is considered SPAM and why is it forbidden?
SPAM is any unsolicited email. If you are going to send email to potential customers
you should have them sign up for an 'opt-in' email list. The action of mass
mailing can slow down servers and suck up tremendous bandwidth. This action
is completely forbidden on the PopaWheely web servers. Read
our No Spam Policy
[Back to top]
- Can you customize a hosting plan?
Sure we can! Please e-mail your requirements and questions to info@popawheely.com.
[Back to top]
- Do you offer ASP?
No, PopaWheely does not offer ASP to our clients. We offer PHP5 and MySQL .
[Back to top]
- How do I upgrade or downgrade from one hosting plan to another?
Simply contact us by e-mailing info@popawheely.com.
There is no extra charge.
[Back to top]
- Do you provide SMTP mail support?
Yes. Your SMTP mail server will be mail.YOURNAME.com.
[Back to top]
- Do you allow adult content?
No.
[Back to top]
- Do sub-domains cost extra to setup?
No, they are free with the Basic and Pro web hosting plans. You can automatically
set these up within your control panel.
[Back to top]
- Is it free to upgrade or downgrade my plan?
Yes, there is no extra charge. You will, however, have to pay the difference between plans if you choose to upgrade. If you choose to downgrade your plan, you will not receive any special discount or money back.
[Back to top]
- Do you offer service in different languages?
No, we currently only provide service in english.
[Back to top]
- Do you offer free domain names or domain name registration services?
No, we currently do not offer any type of domain name registration services.
[Back to top]
- Are there any catches or hidden costs?
No, we do not trick you with any hidden costs or catches!
[Back to top]
- Do you allow an IRC to be run on your servers?
No.
[Back to top]
- What should I set my domain name servers to point to?
This information should have been sent to you upon activation. If not, please
email us info@popawheely.com.
[Back to top]
- What type of operating system will I be hosted on?
RedHat Linux
[Back to top]
- What kind of control panel does each hosting account come with?
Your account will come with CPanel v6. A state-of-the-art control panel with many unique and powerful tools to manage your website.
[Back to top]
- I want to move my domain name to you, what is the procedure?
After purchasing a web hosting plan, visit the website where you registered the domain name and look into changing the name servers. If you have questions regarding how to change your name servers, please contact your
domain registrar's support team.
[Back to top]
- Will my website ever go down?
Possibly. Not one web host can truly guarantee a 100% uptime rate. However, PopaWheely
does guarantee that your website will be up 99% of the time.
[Back to top]
- How do I do this, --------------, in my control panel?
Please refer to the help feature while logged into CPANEL. If you still need
assistance, please contact us info@popawheely.com
[Back to top]
|
